At Core Human Health, we partner directly with established manufacturers to offer high-quality wellness and recovery equipment. Because many of our products are custom-built, made-to-order, or shipped directly from the manufacturer, each brand maintains its own policies regarding cancellations, changes, returns, warranties, and shipping.
To ensure transparency and accuracy, Core Human Health follows each manufacturer’s policies exactly as they apply to their products.
When you place an order through Core Human Health:
Your order is fulfilled directly by the manufacturer
The manufacturer’s policies govern:
Order cancellations
Order changes
Returns and refunds
Warranty coverage
Shipping and delivery terms
These policies are set by the manufacturer based on their production processes, logistics, and product specifications.
Because policies can vary between brands, it’s important to review the specific policy associated with the product you are purchasing.
While policies may differ by brand, Core Human Health is committed to:
Clearly communicating applicable policies before purchase
Helping you understand what to expect after you order
Acting as your point of contact throughout the process
Advocating on your behalf with the manufacturer when issues arise
Our goal is to ensure you feel informed, confident, and supported from the moment you browse to well after delivery.
Below you’ll find the individual policies for each manufacturer we work with. These policies apply only to products made by that specific brand.
Please review the applicable policy prior to placing your order.
Terms and Conditions, Return Policy Shipping Policy Delivery and Unloading Warranty
Canadian Timber Brochure
Return, Cancelation, and Shipping Policy Hybrid/ Outdoor Sauna Warranty
Golden Designs Product Warranty Warranty Registration Shipping and delivery policy
By placing an order with Core Human Health, you acknowledge and agree to the policies set forth by the manufacturer supplying your product.
If you have questions about a specific policy or need clarification before purchasing, we encourage you to contact us—we’re happy to help.
If you’re unsure which policy applies to a specific product or would like assistance reviewing manufacturer terms before ordering, please reach out to our team.
Support@corehumanhealth.com or contact by phone at: 828.330.8564
We’re here to guide you every step of the way.