Leil® Saunas — Freight Delivery and Receiving
Leil sauna shipments are delivered curbside unless another service is expressly confirmed in writing. Standard delivery does not include placement inside your home, movement to the installation location, or assembly.
Customers must arrange adequate help and, when required for the shipment, suitable unloading equipment such as a forklift or pallet jack. The driver is not required to hand-unload the shipment. Please confirm unloading requirements and whether liftgate service is included before shipment.
Tell Core Human Health about narrow roads, steep driveways, restricted access, HOA requirements, or other delivery limitations before scheduling delivery. Additional services or costs arising from failed appointments, redelivery, storage, rerouting, or access restrictions may result in additional charges. Known delivery requirements and applicable charges will be reviewed before shipment.
Inspect the shipment before signing the delivery receipt. Record visible damage, packaging damage, and shortages on the receipt, and photograph the shipment, labels, packaging, and affected items.
Contact support@corehumanhealth.com immediately if you discover damage or missing components. Retain damaged items and original packaging for at least 30 days, and longer if requested for inspection. Do not discard, repair, assemble, or use damaged components without written instructions.
Product-specific processing and delivery estimates are provided before purchase. Delivery appointments remain subject to carrier scheduling and site access.