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Golden Designs Savonlinna 3-Person Outdoor Traditional Sauna in Canadian Red Cedar

Sale price$9,900.00 Regular price$16,999.00

Authorized Golden Designs Dealer
🚚 Free Freight Delivery
5 Year Manufacturer Warranty
🛡️ Insured Curb Side Delivery
💬 Dedicated Support
🏷️ Price Match Guarantee
A specialist will personally contact you after purchase to help coordinate delivery and answer questions.
Why buy through Core Human Health
  • Manufacturer warranty backed
  • Free shipping on most U.S. orders
  • Concierge support before and after purchase
  • Help with freight, placement, and pre-purchase questions
Golden Designs Savonlinna 3-Person Outdoor Traditional Sauna in Canadian Red Cedar
Golden Designs Savonlinna 3-Person Outdoor Traditional Sauna in Canadian Red Cedar Sale price$9,900.00 Regular price$16,999.00

What Happens After Purchase

We help make freight delivery feel simple, clear, and supported from checkout to arrival.

Step 1 1

Order placed + specialist follow-up
Your order is placed securely online, then a sauna specialist contacts you to review details and help prepare you for delivery.

Step 2 2

Freight carrier schedules delivery
Curbside freight delivery is scheduled directly with you, so you know when to expect your sauna.

Step 3 3

Tracking, prep guidance + support
You’ll receive tracking and preparation guidance before arrival, with Core Human Health support available before and after delivery.

Step 4 4

Enjoy relaxing in your new sauna

The Experience

Golden Designs Savonlinna 3-Person Barn Outdoor Traditional Sauna

The Savonlinna brings the classic traditional sauna experience outdoors in a compact barn-style design — featuring an all-weather exterior, natural Canadian Red Cedar interior, bronze privacy glass, galaxy star lighting, built-in audio, and a powerful 8.0 kW traditional stove.

Traditional Stove Heat

An 8.0 kW traditional sauna stove with built-in controls creates the classic high-heat sauna experience, with an ideal operating range of 170°F–185°F and the ability to heat up to approximately 190°F.

Compact Outdoor Ritual

With 3-person capacity, the Savonlinna is ideal for smaller outdoor wellness areas, couples, solo recovery routines, and sauna plus cold plunge contrast therapy spaces.

Canadian Red Cedar Interior

The natural Canadian Red Cedar interior brings warmth, aroma, and a more elevated traditional sauna feel, creating a grounded and inviting space for regular use.

Galaxy Lighting + Audio

Interior ceiling galaxy star color therapy lighting, LED control panel, FM station, Bluetooth connection, built-in speakers, sandglass, bucket, and scoop complete the experience.

Great For: Outdoor wellness spaces, smaller backyards, traditional high-heat sauna sessions
Key Features

Top Features of the Savonlinna Outdoor Sauna

A compact barn-style outdoor traditional sauna designed with an 8.0 kW stove, all-weather exterior, Canadian Red Cedar interior, privacy glass, integrated lighting, and built-in audio.

1

8.0 kW Traditional Stove

Built-in stove controls support a classic high-heat traditional sauna session with an ideal range of 170°F–185°F.

2

Outdoor Barn Design

The all-weather exterior and barn-style profile make this model a strong fit for outdoor wellness spaces and backyard sauna installations.

3

3-Person Capacity

Designed for up to three people, while still feeling comfortable for couples or solo users who want extra room.

4

Canadian Red Cedar Interior

Natural Canadian Red Cedar adds warmth, aroma, and a more premium traditional sauna feel.

5

Galaxy Star Lighting

Interior ceiling galaxy star color therapy lighting helps create a more immersive and calming sauna atmosphere.

6

Audio + Accessories

Includes LED control panel, FM station, Bluetooth connection, performance speakers, sandglass, bucket, and scoop.

Let’s Plan Your New Sauna Experience

1

Confirm the Fit

  • Exterior size: 69" W x 68" D x 89" H
  • Roof overhang: Adds 4" to depth
  • Interior size: 63" W x 62" D x 82" H
  • Capacity: 3 person
  • Assembled weight: 1,185 lbs
2

Electrical Requirements

  • Stove: 240V / 40 AMP dedicated circuit
  • Controls: 120V / 15 AMP for lights and music
  • Heater: 8.0 kW traditional stove with built-in controls
  • Installation: Certified electrician required
3

Delivery + Boxes

  • Shipping weight: 1,385 lbs
  • Ships in: 11 boxes
  • Delivery: Freight / LTL
  • Plan for curbside delivery and moving help from the delivery point to the final location.
4

Placement + Assembly

  • Location: Outdoor use
  • Place on a level, dry, weight-supporting surface.
  • Concrete slab, pavers, gravel, cinder blocks, or solid wood deck are recommended.
  • Four adults are recommended for assembly.
Need help before ordering? Core Human Health can help with freight access, outdoor placement, electrical planning, delivery expectations, and pre-purchase questions before your sauna ships.

Comparison chart showing infrared sauna, traditional sauna, and hybrid sauna differences

Common Questions

What to Know Before Your Savonlinna Sauna Arrives

What type of sauna is the Savonlinna?
The Savonlinna is a 3-person outdoor traditional sauna. It uses an 8.0 kW traditional sauna stove and does not include infrared heating.
How many people fit in the Savonlinna?
The Savonlinna is designed for up to 3 people. It is a strong fit for couples, smaller households, solo users who want more room, or buyers creating a compact outdoor wellness space.
How hot does the Savonlinna get?
The traditional stove has an ideal operating range of approximately 170°F–185°F, and the sauna can heat up to approximately 190°F depending on conditions and setup.
What electrical setup does this sauna need?
The Savonlinna requires 240V / 40 AMP electrical service for the 8.0 kW stove and 120V / 15 AMP service for the lights, radio, and controls. The heater and electrical wiring must be installed by a certified licensed electrician according to the manufacturer’s manual and local electrical code.
Is this sauna outdoor rated?
Yes. The Savonlinna is designed for outdoor use with an all-weather exterior and natural Canadian Red Cedar interior. Outdoor placement still requires a level, dry, weight-supporting surface and proper long-term maintenance.
What kind of base does this sauna need?
The sauna should be installed on a level surface that can support the weight of the sauna and its occupants. A concrete slab, concrete pavers, gravel, cinder blocks, or a solid wood deck are recommended. If placed directly on the ground, support materials such as concrete blocks should be used to help prevent settling over time.
How much space does this sauna need?
The exterior dimensions are approximately 69" W x 68" D x 89" H, with the roof overhang adding approximately 4" to the depth. The interior dimensions are approximately 63" W x 62" D x 82" H. Be sure to account for clearance, roof overhang, door swing, access, assembly space, and electrical placement.
How is the Savonlinna delivered?
The Savonlinna ships by freight due to its size and weight. It ships in 11 boxes with an estimated shipping weight of approximately 1,385 lbs. The freight carrier typically contacts you before delivery to schedule a delivery appointment.
Is delivery curbside only?
Yes. Golden Designs saunas are delivered by freight on a 53-foot semi-truck. One driver unloads the pallet, and delivery is curbside only or at the end of the driveway. The driver will not move the pallet into a garage, inside a residence, or beyond the curbside delivery point.
What should I do when the sauna is delivered?
Once the pallet is unloaded, inspect the exterior of all boxes for visible damage. Note any scratches, indentations, or scuff marks on the delivery receipt. Boxes do not need to be opened at delivery. Refuse delivery if you see large holes or severe damage, especially forklift damage.
How difficult is assembly?
This is a large outdoor sauna and requires careful assembly. Four adults are recommended for assembly. Tools may include a screwdriver, rubber mallet, claw hammer, leveler, and two ladders. The heater must be installed by a certified electrician.
What comfort features are included?
The Savonlinna includes a bronze privacy tempered glass door, interior ceiling galaxy star color therapy lighting system, interior LED control panel with built-in FM station and Bluetooth connection, built-in performance speakers, sandglass, bucket, and scoop.
What should I know about the cedar interior?
This sauna uses a natural Canadian Red Cedar interior. Cedar has a warm aroma that many sauna users love, but it can cause irritation or allergic reactions for a small percentage of people. Discontinue use if symptoms occur.
What warranty is included?
The Savonlinna includes the same Golden Designs outdoor sauna warranty coverage as the Kaarina sauna. Golden Designs provides limited warranty coverage with 5 years on the wood structure when properly maintained, control panel, applicable control panel harnesses, and lights from the date of purchase. The stove or heater is covered under its manufacturer’s applicable warranty. Warranty applies to the original purchaser at the original installation site and does not cover labor, improper installation, misuse, unauthorized modifications, normal weathering, improper maintenance, or damage from unsafe outdoor exposure.
What is the cancellation and return policy?
Orders must be cancelled within 24 hours of purchase. Returns must be initiated and processed within 30 days of delivery, require prior approval and an RMA number, and must meet Golden Designs return condition requirements. Opened, assembled, and used products are not eligible for return. Shipping, handling, storage, and restocking fees may apply.
Is financing available?
Yes, there are financing options at checkout through Shop and Affirm Financing.
Who do I contact if I need help?
You can contact Core Human Health before or after your sauna arrives. We are here to help with sauna selection, freight expectations, outdoor placement, electrical planning, and setup guidance.

the Savonlinna Sauna Cabin by Golden Designs

Why We Selected the Savonlinna

At Core Human Health, we look for products that combine strong daily usability with a more elevated experience of wellness at home. We selected the Savonlinna because it offers what many buyers want in an outdoor sauna: authentic traditional heat, a durable exterior suited for outdoor placement, an aromatic Canadian Red Cedar interior, and a footprint that feels substantial without becoming overwhelming.

It is a strong fit for buyers who want the immersive feel of a traditional sauna session with a more polished design and practical outdoor versatility.

Resources

Need Something Different?

Find the sauna that fits your space.

  • Need a larger outdoor traditional sauna?
  • Prefer infrared or hybrid heat?
  • Looking for an indoor sauna instead?
  • Need help comparing Golden Designs models?

Explore our sauna collections or ask us to help match the right model to your space, heat preference, delivery needs, and wellness routine.

View Sauna Collections

Still Have Questions?

We’re here to help.

CHH can help with sauna selection, freight questions, outdoor placement, electrical planning, and pre-purchase details.

Contact Core Human Health

Outdoor Traditional Sauna – Golden Designs Savonlinna 3 Person Sauna in Canadian Red Cedar

The Golden Designs Savonlinna is a beautifully designed outdoor traditional sauna that brings the ritual of heat, stillness, and recovery into a more elevated home setting. With its all-weather exterior, warm Canadian Red Cedar interior, and true 3-person capacity, it offers a refined way to create a dedicated wellness retreat just steps from your door.

Returns & Terms Policy

Golden Designs Inc. Product Policies

(Applies to Golden Designs Inc. products sold by Core Human Health)

Cancellation & Return Policy

Buyers may request cancellation or return of Golden Designs Inc. products subject to the terms and conditions outlined below. By placing an order, the Buyer agrees to all policies stated herein.

Cancellation & Return Timeframes

  • Orders must be cancelled within 24 hours of purchase

  • All returns must be initiated and processed within 30 days of delivery

The Buyer assumes all risk of loss associated with returned goods, including all shipping, handling, restocking, storage, and other applicable fees, costs, and expenses described in this policy.


Inspection & Refund Processing

Golden Designs Inc. (the “Seller”) reserves the right to refuse any refund, deposit return, or cancellation of payment due until all of the following conditions are met:

  1. The returned goods have been received by the Seller

  2. The goods have been inspected

  3. The goods are determined, at the Seller’s sole discretion, to be free of damage

Once these conditions are satisfied, approved refunds will be issued within five (5) business days after the product has been returned to the warehouse and inspected.


Return Condition Requirements

  • All returned goods must be in their original packaging

  • The Seller may refuse to refund all or any portion of any payment, or cancel payment due and owing, if the Buyer fails to comply with or violates any portion of this policy


Shipping, Handling & Restocking Fees

All cancelled orders and/or returned goods are subject to the following fees and requirements:

  • Storage fees and costs associated with routing the goods

  • Handling and restocking fee of 20% of the total purchase price for each sauna (where applicable)

  • All shipping costs to and from the Seller

  • A valid Return Merchandise Authorization (RMA) number issued by the Seller

Failure to obtain an RMA number prior to return shipment will result in:

  • Refusal of the returned shipment

  • Buyer responsibility for all shipping, handling, and related costs

All fees and costs assessed under this policy must be paid by the Buyer to the Seller upon demand.


Fee Chart & Return Eligibility

1) New — Original Packaging, Never Opened

Return Accepted

Buyer is responsible for:

  • Original outbound shipping charge (flat rate per price sheet)

  • Return inbound shipping charge (120% of the original outbound amount)


2) New — Original Packaging, Opened & Assembled, Never Used

Return Accepted

Buyer is responsible for:

  • Original outbound shipping charge (flat rate per price sheet)

  • Return inbound shipping charge (120% of the original outbound amount)

  • 20% restocking fee


3) Opened, Assembled, and Used

No return accepted


Important Notes

  • All returns require prior approval and an RMA number

  • Products returned without authorization will not be accepted

  • Buyer is responsible for all costs associated with non-compliant returns


Questions?

For questions regarding Golden Designs Inc. product cancellations, returns, or shipping requirements, please contact Core Human Health before placing your order.

Shipping and Delivery Policy

Shipping & Delivery Policy

Golden Designs Inc. Products

This Shipping & Delivery Policy applies to Golden Designs Inc. infrared sauna products purchased through Core Human Health.


Order Processing & Shipping Timeline

Thank you for purchasing a Golden Designs Infrared Sauna.

  • Orders typically ship from the warehouse within 2 business days of purchase.

  • Once your sauna leaves the warehouse, tracking information will be provided.

Core Human Health works closely with Golden Designs Inc. and its freight partners to ensure timely and safe delivery of your order.


Delivery Area Restrictions

Golden Designs Inc. reserves the right to cancel an order for delivery locations that are:

  • Islands

  • Remote destinations

  • Difficult-to-access delivery areas within the continental United States

If you are unsure whether your delivery location may present challenges, please contact Core Human Health prior to placing your order. Additional shipping and handling fees may apply for certain locations.


Freight Delivery Process

  • Your sauna will be shipped via freight carrier.

  • The freight carrier will contact you 24–48 hours prior to delivery to schedule a delivery date and time.

  • Delivery is typically scheduled within a 4-hour delivery window.

It is the customer’s responsibility to notify Core Human Health before shipment of any potential delivery challenges, including but not limited to:

  • Remote or rural locations

  • Long or steep driveways

  • Low-hanging trees

  • Apartment complexes

  • Stairs or restricted access areas

Addressing these concerns prior to shipping helps prevent delays or failed delivery attempts.


Delivery Method (Curbside Delivery)

  • Saunas are delivered on a 53-foot semi-truck.

  • One driver will unload the pallet.

  • Delivery is curbside only or at the end of the driveway.

  • The driver will not move the pallet beyond the curb, into a garage, or inside a residence.


Packaging Information

  • 1–2 person sauna models ship in one box.

  • Larger sauna models ship in multiple boxes.

  • All boxes are strapped vertically to a pallet for transport.


Delivery Inspection Requirements

Once the pallet has been unloaded, customers must immediately inspect the exterior of all boxes for visible damage.

  • Note any minor scratches, indentations, or scuff marks on the delivery receipt.

  • Boxes do not need to be opened at the time of delivery.

  • Refuse delivery if you observe:

    • Large holes in the boxes

    • Severe damage (commonly caused by forklifts)

Failure to document damage at the time of delivery may impact the ability to file a freight claim.


Questions & Support

If you have questions regarding:

  • The delivery process

  • Assembly

  • Or how to get the most from your sauna experience

Please contact Golden Designs Inc. Customer Service directly:

Phone: (909) 212-5555
Email: info@goldendesignsinc.com

You may also contact Core Human Health for general order support.


Important Reminder

Freight delivery requires planning. Please ensure your delivery location can accommodate a 53-foot semi-truck and curbside unloading prior to placing your order.

Warranty

Warranty

Limited Lifetime Warranty

 

5 Year Limited Warranty*:  Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase.  This sauna is for INDOOR use only.  Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.

Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.

Manufacturer Warranty

All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase).  Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service.  This warranty covers parts, but does not cover labor.

Warranty Limitations

This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

  • Use of lacquer or paints
  • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces 
  • Outdoor applications
  • Normal wear and tear or weathering
  • Use of product not in accordance with instructions
  • Worn out receptacle

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

Disclaimers

Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.

Legal Remedies

This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state. 

Customer Service

For customer service, contact your authorized dealer. If you need additional information or assistance, please email Golden Designs, Inc. at info@goldendesignsinc.com or call (909) 212-5555.

   

*Limited Lifetime Warranty of Sauna Products is 5 years for residential use and 1 year for commercial use on heating elements and electronics from the date of purchase. The wood structure has a 1 year limited warranty.

Hybrid/Outdoor Sauna Warranty

Limited Lifetime Warranty

 

Limited Lifetime Warranty: Golden Designs, Inc. warranties the sauna room against defects in material and workmanship for the life of the product from the original date of purchase. The sauna is for indoor use or outdoor use depending on the model. When placed outdoors, a water proof cover or the sauna’s roof panel must be installed to cover the sauna room for protection. Any damage caused by direct exposure to outdoor weather elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty if your sauna it not properly maintained. Any damages as a result of modifications made to the sauna or its components will void this warranty.


Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Golden Designs Inc. brand name, delivered in the contiguous United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame, owner transfer, or relocation. The warranty extends to the sauna room and excludes the heater as it is covered by its own manufacturer warranty. Your sales receipt showing the date of purchase of the product is your proof of purchase.


Manufacturer Warranty
All Golden Designs, Inc. products are manufactured with the highest quality and are warranted to be free from defects in material and workmanship at the time of delivery. The warranty is extended through the manufacturer for the product including, but not limited to: sauna room, sauna control panel, and the connected wire harnesses. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change for any part not covered 
under the existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. at its discretion to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition, you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. The product warranty covers parts, but does not cover labor.


Warranty Limitations
This warranty does not apply if the unit has been subject to full commercial use, negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:


▪ Improper use of lacquer or paints
▪ Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
▪ Outdoor applications not protected safely from outdoor weather elements, including the glass door
▪ Normal wear and tear or weathering
▪ Use of product not in accordance with instructions
▪ Improper use of the sauna
▪ Moisture or water seepage


Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Since the wood used in construction may have been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment. Please note that water seepage will not hurt the wood and is a normal tendency of outdoor application. The water will usually dry quickly due to the heated environment. If you want to keep the sauna completely dry, you will need to install the barrel sauna under a covered structure.


Disclaimers 
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages - which may include the removal of permanent structures or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its 
representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.


Legal Remedies 
This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state. 


Customer Service
For customer service, contact your authorized dealer. If you need additional information or assistance,  please email Golden Designs, Inc. at info@goldendesignsinc.com or call (909)212-5555.

 


*Limited Lifetime Warranty of Sauna Products is 5 years on wood structure (when properly maintained), control panel, and applicable control panel harnesses and lights from the date of purchase. Stove/heater is covered under its manufacturer’s applicable warranty. 

Warranty Registration

Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to register your warranty using the QR Code:

Warranty QR Code

If you do not have a QR Code Reader, you can also register at:

https://app.goldendesigninc.com/public/RegisteredProduct

Please include a copy of your sales receipt or packing slip when registering. The serial number (S/N) is located on the sauna’s front panel, rear panel, or on the carton. The warranty must be registered within 60 days of the purchase date.

“Invest in a recovery ritual you’ll return to.”

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Expert Guidance

Questions before or after your order? We’re here for you

Outdoor Traditional Sauna – Golden Designs Savonlinna 3 Person Sauna in Canadian Red Cedar

The Golden Designs Savonlinna is a beautifully designed outdoor traditional sauna that brings the ritual of heat, stillness, and recovery into a more elevated home setting. With its all-weather exterior, warm Canadian Red Cedar interior, and true 3-person capacity, it offers a refined way to create a dedicated wellness retreat just steps from your door.

Returns & Terms Policy

Golden Designs Inc. Product Policies

(Applies to Golden Designs Inc. products sold by Core Human Health)

Cancellation & Return Policy

Buyers may request cancellation or return of Golden Designs Inc. products subject to the terms and conditions outlined below. By placing an order, the Buyer agrees to all policies stated herein.

Cancellation & Return Timeframes

  • Orders must be cancelled within 24 hours of purchase

  • All returns must be initiated and processed within 30 days of delivery

The Buyer assumes all risk of loss associated with returned goods, including all shipping, handling, restocking, storage, and other applicable fees, costs, and expenses described in this policy.


Inspection & Refund Processing

Golden Designs Inc. (the “Seller”) reserves the right to refuse any refund, deposit return, or cancellation of payment due until all of the following conditions are met:

  1. The returned goods have been received by the Seller

  2. The goods have been inspected

  3. The goods are determined, at the Seller’s sole discretion, to be free of damage

Once these conditions are satisfied, approved refunds will be issued within five (5) business days after the product has been returned to the warehouse and inspected.


Return Condition Requirements

  • All returned goods must be in their original packaging

  • The Seller may refuse to refund all or any portion of any payment, or cancel payment due and owing, if the Buyer fails to comply with or violates any portion of this policy


Shipping, Handling & Restocking Fees

All cancelled orders and/or returned goods are subject to the following fees and requirements:

  • Storage fees and costs associated with routing the goods

  • Handling and restocking fee of 20% of the total purchase price for each sauna (where applicable)

  • All shipping costs to and from the Seller

  • A valid Return Merchandise Authorization (RMA) number issued by the Seller

Failure to obtain an RMA number prior to return shipment will result in:

  • Refusal of the returned shipment

  • Buyer responsibility for all shipping, handling, and related costs

All fees and costs assessed under this policy must be paid by the Buyer to the Seller upon demand.


Fee Chart & Return Eligibility

1) New — Original Packaging, Never Opened

Return Accepted

Buyer is responsible for:

  • Original outbound shipping charge (flat rate per price sheet)

  • Return inbound shipping charge (120% of the original outbound amount)


2) New — Original Packaging, Opened & Assembled, Never Used

Return Accepted

Buyer is responsible for:

  • Original outbound shipping charge (flat rate per price sheet)

  • Return inbound shipping charge (120% of the original outbound amount)

  • 20% restocking fee


3) Opened, Assembled, and Used

No return accepted


Important Notes

  • All returns require prior approval and an RMA number

  • Products returned without authorization will not be accepted

  • Buyer is responsible for all costs associated with non-compliant returns


Questions?

For questions regarding Golden Designs Inc. product cancellations, returns, or shipping requirements, please contact Core Human Health before placing your order.

Shipping and Delivery Policy

Shipping & Delivery Policy

Golden Designs Inc. Products

This Shipping & Delivery Policy applies to Golden Designs Inc. infrared sauna products purchased through Core Human Health.


Order Processing & Shipping Timeline

Thank you for purchasing a Golden Designs Infrared Sauna.

  • Orders typically ship from the warehouse within 2 business days of purchase.

  • Once your sauna leaves the warehouse, tracking information will be provided.

Core Human Health works closely with Golden Designs Inc. and its freight partners to ensure timely and safe delivery of your order.


Delivery Area Restrictions

Golden Designs Inc. reserves the right to cancel an order for delivery locations that are:

  • Islands

  • Remote destinations

  • Difficult-to-access delivery areas within the continental United States

If you are unsure whether your delivery location may present challenges, please contact Core Human Health prior to placing your order. Additional shipping and handling fees may apply for certain locations.


Freight Delivery Process

  • Your sauna will be shipped via freight carrier.

  • The freight carrier will contact you 24–48 hours prior to delivery to schedule a delivery date and time.

  • Delivery is typically scheduled within a 4-hour delivery window.

It is the customer’s responsibility to notify Core Human Health before shipment of any potential delivery challenges, including but not limited to:

  • Remote or rural locations

  • Long or steep driveways

  • Low-hanging trees

  • Apartment complexes

  • Stairs or restricted access areas

Addressing these concerns prior to shipping helps prevent delays or failed delivery attempts.


Delivery Method (Curbside Delivery)

  • Saunas are delivered on a 53-foot semi-truck.

  • One driver will unload the pallet.

  • Delivery is curbside only or at the end of the driveway.

  • The driver will not move the pallet beyond the curb, into a garage, or inside a residence.


Packaging Information

  • 1–2 person sauna models ship in one box.

  • Larger sauna models ship in multiple boxes.

  • All boxes are strapped vertically to a pallet for transport.


Delivery Inspection Requirements

Once the pallet has been unloaded, customers must immediately inspect the exterior of all boxes for visible damage.

  • Note any minor scratches, indentations, or scuff marks on the delivery receipt.

  • Boxes do not need to be opened at the time of delivery.

  • Refuse delivery if you observe:

    • Large holes in the boxes

    • Severe damage (commonly caused by forklifts)

Failure to document damage at the time of delivery may impact the ability to file a freight claim.


Questions & Support

If you have questions regarding:

  • The delivery process

  • Assembly

  • Or how to get the most from your sauna experience

Please contact Golden Designs Inc. Customer Service directly:

Phone: (909) 212-5555
Email: info@goldendesignsinc.com

You may also contact Core Human Health for general order support.


Important Reminder

Freight delivery requires planning. Please ensure your delivery location can accommodate a 53-foot semi-truck and curbside unloading prior to placing your order.

Warranty

Warranty

Limited Lifetime Warranty

 

5 Year Limited Warranty*:  Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase.  This sauna is for INDOOR use only.  Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.

Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.

Manufacturer Warranty

All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase).  Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service.  This warranty covers parts, but does not cover labor.

Warranty Limitations

This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

  • Use of lacquer or paints
  • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces 
  • Outdoor applications
  • Normal wear and tear or weathering
  • Use of product not in accordance with instructions
  • Worn out receptacle

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

Disclaimers

Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.

Legal Remedies

This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state. 

Customer Service

For customer service, contact your authorized dealer. If you need additional information or assistance, please email Golden Designs, Inc. at info@goldendesignsinc.com or call (909) 212-5555.

   

*Limited Lifetime Warranty of Sauna Products is 5 years for residential use and 1 year for commercial use on heating elements and electronics from the date of purchase. The wood structure has a 1 year limited warranty.

Hybrid/Outdoor Sauna Warranty

Limited Lifetime Warranty

 

Limited Lifetime Warranty: Golden Designs, Inc. warranties the sauna room against defects in material and workmanship for the life of the product from the original date of purchase. The sauna is for indoor use or outdoor use depending on the model. When placed outdoors, a water proof cover or the sauna’s roof panel must be installed to cover the sauna room for protection. Any damage caused by direct exposure to outdoor weather elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty if your sauna it not properly maintained. Any damages as a result of modifications made to the sauna or its components will void this warranty.


Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Golden Designs Inc. brand name, delivered in the contiguous United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame, owner transfer, or relocation. The warranty extends to the sauna room and excludes the heater as it is covered by its own manufacturer warranty. Your sales receipt showing the date of purchase of the product is your proof of purchase.


Manufacturer Warranty
All Golden Designs, Inc. products are manufactured with the highest quality and are warranted to be free from defects in material and workmanship at the time of delivery. The warranty is extended through the manufacturer for the product including, but not limited to: sauna room, sauna control panel, and the connected wire harnesses. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change for any part not covered 
under the existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. at its discretion to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition, you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. The product warranty covers parts, but does not cover labor.


Warranty Limitations
This warranty does not apply if the unit has been subject to full commercial use, negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:


▪ Improper use of lacquer or paints
▪ Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
▪ Outdoor applications not protected safely from outdoor weather elements, including the glass door
▪ Normal wear and tear or weathering
▪ Use of product not in accordance with instructions
▪ Improper use of the sauna
▪ Moisture or water seepage


Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Since the wood used in construction may have been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment. Please note that water seepage will not hurt the wood and is a normal tendency of outdoor application. The water will usually dry quickly due to the heated environment. If you want to keep the sauna completely dry, you will need to install the barrel sauna under a covered structure.


Disclaimers 
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages - which may include the removal of permanent structures or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its 
representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.


Legal Remedies 
This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state. 


Customer Service
For customer service, contact your authorized dealer. If you need additional information or assistance,  please email Golden Designs, Inc. at info@goldendesignsinc.com or call (909)212-5555.

 


*Limited Lifetime Warranty of Sauna Products is 5 years on wood structure (when properly maintained), control panel, and applicable control panel harnesses and lights from the date of purchase. Stove/heater is covered under its manufacturer’s applicable warranty. 

Warranty Registration

Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to register your warranty using the QR Code:

Warranty QR Code

If you do not have a QR Code Reader, you can also register at:

https://app.goldendesigninc.com/public/RegisteredProduct

Please include a copy of your sales receipt or packing slip when registering. The serial number (S/N) is located on the sauna’s front panel, rear panel, or on the carton. The warranty must be registered within 60 days of the purchase date.

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